Terms & Conditions

Hotels/Resorts in Maldives

Website Customer Terms and Conditions

Access to and use of the information on this website is subject to your acceptance of these site terms and conditions. All bookings made through the site are subject to the relevant booking terms and conditions.

Applicable terms and conditions for all Equator Link Travel contracts

Contracts

All contracts are in USD per room per night and inclusive of all service charge and taxes unless otherwise stated on the rate contract.

Supplementary Charges:

Where the contract states that there is a supplementary charge for Christmas and/or New Year Dinner, these charges are mandatory and will be charged whether they have been requested or not and are regardless of meal plan basis unless otherwise stated on the contract.

Special Offers /Honeymoon Offers

Special offers and Honeymoon offers must be clearly stated on the original booking form. Equator Link travel reserves the right to charge as per contract if the client has not requested the Special Offer / Honeymoon Offer when making the booking.

Special offers are only applicable for stays between inclusive dates given in the contract or subsequent special offer sheets. In cases of complimentary nights being offered the client must stay for the full duration of the special offer i.e. when staying 7 nights and paying for only five, the client cannot depart after six nights and receive the special offer. Bed tax and meal plans are payable on the free nights unless otherwise stated.

Equator Link Ground Handling

Ground Handling will be charged at $10 per person, (including infants) on all USD contracts, £5 per person on all GBP contracts and at 10 Euros on all Euro contracts. This payment is mandatory.

Transfers

Transfers between Airport and the resort are by speedboat, seaplane or domestic flight. Clients transferring by seaplane cannot fly after dark. Seaplane clients arriving on an international flight after 1600hrs will have to overnight at a transit hotel and transfer to their hotel next morning. Clients transferring by seaplane to the airport to meet an international departure leaving before 0840hrs, will have to transfer the night before and overnight in a transit hotel. Some resorts offer 24 hr transfer services by speedboat; this can be dependant on the weather or number of passengers and clients are requested to contact Equator Link for confirmation. Internal flight transfers are 24hr hours. Equator Link cannot be held responsible for flight delays, to either seaplane transfers, speedboat transfers or scheduled flight departures or arrivals.

Booking Procedures:

All bookings must be requested in writing through our reservations office or website, clearly stating all clients names, child names and ages where appropriate, flight details and special requirements, special offers and any other benefits as stated by the contract / special offer sheets.

On receipt of confirmation, the operator/client must acknowledge this as correct.

All amendments must be informed to Equator Link in writing. Name changes will not be accepted.

Cancellation Policy

Cancellation of any booking must be made in writing to Equator Link reservations department and can only be considered cancelled upon receipt of written cancellation notification from Equator Link.

Payment Terms and conditions

Equator Link is bound by Hotel payment policies and therefore all bookings must be paid in full no later than thirty five days before arrival of guests. If payment has not been received by the due date Equator Link reserves the right to cancel, without notification.

Christmas and festive period bookings must be paid in full 90 days in advance or the booking will be cancelled without notification.

Payment must be made before reaching the hotel cancellation policy. Full payment must be received before the cancellation period begins or the booking will be cancelled without notification.

Bookings that are made within the cancellation period must be paid in full before the booking can be confirmed. In the event of any guests arriving to the resort without payment having been made; Equator Link reserves the right to contact the guest directly for payment.

All amendments must be informed to Equator Link in writing. Name changes will not be accepted.

Cancellations

Cancellations must be made online or by e-mail to reservations@Equatorlink.com by the person who made the original booking. The e-mail must contain your booking reference together with all booking details.  Cancellations are only effective if they have been confirmed back by Equator Link Reservations.

The following cancellation periods will apply for periods except Festive and Easter:

Cancellation Policy

Date of Cancellation Charge
Between 30 and 60 days before arrival: 50% of the booking price
Between 15 and 30 days before arrival: 75% of the booking price
Less than 15 days before arrival: 100% of booking price

Festive Cancellation Policy

Date of Cancellation Charge
Up to 175 days before arrival: 50% of the booking price
Up to 95 days before arrival: 100% of the booking price

 

 

No refunds will be given for stays that are ended earlier than planned.

Full payment to confirm your booking.

Changes to bookings (except adding accommodation or nights to bookings) will be treated as cancellations